Terms of service

Terms and Services: FANCT

Last Updated: December 2025

Article 1 - Definitions

  1. FANCT: The service provider, located at Keverborgstraat 7, 3077 RA Rotterdam, registered with the Chamber of Commerce under number 76791637.

  2. Client: The natural or legal person who enters into an agreement with FANCT or uses the website.

  3. Agreement: Every arrangement between FANCT and the Client for the provision of products or services.

Article 2 - Applicability

  1. These terms apply to all offers, activities, and agreements between FANCT and the Client.

  2. Deviations from these terms are only valid if explicitly agreed upon in writing.

  3. The applicability of any purchase or other conditions of the Client is expressly rejected.

Article 3 - Offers and Prices

  1. All offers from FANCT are without obligation unless a period for acceptance is stated.

  2. Prices mentioned on the website or in offers are in Euros and include VAT unless otherwise specified.

  3. FANCT cannot be held to an offer if the Client can reasonably understand that the offer contains a manifest error or clerical mistake.

Article 4 - Payment

  1. Payment must be made via the payment methods offered on the website or within 14 days of the invoice date, unless otherwise agreed.

  2. If the Client fails to pay on time, they are legally in default and owe statutory interest.

  3. In the event of liquidation, bankruptcy, or suspension of payment of the Client, the claims of FANCT shall be immediately due and payable.

Article 5 - Intellectual Property

  1. As stipulated in the Privacy Policy, all content on the website (text, images, code, logos) is the property of FANCT and protected by intellectual property laws.

  2. The Client may not copy, publish, or reproduce any content without prior written permission.

Article 6 - Delivery and Execution

  1. FANCT will execute the agreement to the best of its knowledge and ability.

  2. Delivery times are indicative and do not constitute a strict deadline unless explicitly agreed.

  3. The Client must ensure that all data which FANCT indicates is necessary is provided in a timely manner.

Article 7 - Right of Withdrawal (for Consumers)

  1. If the Client is a consumer purchasing a product online, they have a reflection period of 14 days to dissolve the contract without giving reasons.

  2. This period starts the day after the product is received.

  3. Digital content or custom-made services may be excluded from this right, provided this was clearly stated at the time of purchase.

Article 8 - Liability

  1. FANCT is not liable for damage of any kind caused by FANCT relying on incorrect or incomplete information provided by the Client.

  2. FANCT’s liability is limited to the invoice value of the specific part of the agreement to which the liability relates.

  3. FANCT is never liable for indirect damage, including lost profits or consequential loss.

Article 9 - Force Majeure

  1. FANCT is not obliged to fulfill any obligation if prevented by force majeure (e.g., strikes, transport disruptions, power failures, or pandemics).

  2. During force majeure, the obligations are suspended. If the period lasts longer than 60 days, both parties can terminate the agreement without obligation for compensation.

Article 10 - Complaints and Disputes

  1. Complaints about the services or products must be reported to FANCT in writing via info@fanct.com within a reasonable time after discovery.

  2. All legal relationships are governed exclusively by Dutch Law.

  3. Disputes shall be submitted to the competent court in the district where FANCT is established (Rotterdam).